Refunds & Returns Policy

The short version:

• Talismans cannot be returned.
• Talismans cannot be exchanged.
• Talisman purchases cannot be refunded (whether in whole or in part).

The long version:

Please understand that astrological talismans are not like normal merchandise. The spirits of astrological talismans gain an affinity for particular humans, even simply through the purchasing process, and the use and handling of a talisman that belongs to one person by another person may risk the spirit’s departure from the stone. This renders the talisman magically inert and therefore unsuitable for reselling or return.

Talismans are not exchangeable. Idola Stellarum talismans are individually crafted, not mass-produced. Furthermore, we are devotional practitioners of astrological magic, not professionally trained jewelers: our offerings are more like charm bags than artisinal jewelry pieces. We aim to be as transparent as possible about the quality and condition of our talismans. We work with pre-fabricated settings from trusted professional jewelry manufacturers, and we carve, set, and affix herbs to our stones within strict ritual boundaries. The intensive time limitations of our magical workings combined with our level of skill means there may be aesthetic or technical quirks with any given talisman. These factors, combined with the inevitable variations in color and appearance that occurs with natural gemstones, means that every Idola Stellarum talisman will be unique.

By purchasing an Idola Stellarum talisman, you acknowledge and accept that you are purchasing a handcrafted item with natural variations, and that the talisman you receive will be similar though very likely not identical to the talisman pictured in product photos. Even if you consider such natural variations to be imperfections or flaws, please note that they do not negatively impact the magic. On the contrary: the handcrafted charm-bag nature of collected and consecrated materials inherent in an Idola Stellarum talisman is an important part of their magic. We also trust that the particular talisman of any batch that you receive is the exact talisman you were meant to receive.

For the above reasons, all talisman sales are absolutely final: no returns or exchanges will be provided if the talisman has been marked as delivered by the postal service tracking.

Disclaimers

Please note that talismans are sold for entertainment and novelty purposes only, and we cannot guarantee specific results from any given talisman for a particular person.

For more information, please consult our guarantees and disclaimers.

Shipping Damages & Repairs

Every Idola Stellarum talisman is ensouled according to our strict ritual specifications and safely stored until its time comes to join a collection. No talisman that has serious damage or flaws is included in any collection, and each talisman is packaged, and shipped by hand. In short, no talisman ships out that we have not personally inspected and handled to ensure its readiness to find a home.

Once the packages are out of our hands, however, we no longer have control, and it is possible (especially with international shipping) that a package could be opened or damaged in transit.

In the rare circumstance your talisman has arrived detached from its setting or otherwise significantly damaged in the shipping process, please contact us (preferably before handling it with your bare hands). We will be happy to help you find a repair election and strategize how to approach this process. In many cases, shipping back and forth to repair it ourselves will not be practical, especially if you live overseas, but in some cases this may be possible. In cases of egregious or unsalvageable damage we will of course work toward a fair and equitable resolution of the situation.

Gifting and Transfer of Talismans

If you have purchased a talisman but not handled it or performed a ritual of introduction, you are free to re-gift or sell the talisman to someone else. Under no circumstances do we recommend the transfer of talismans to another person after a talisman has been handled with your bare hands or a formal ritual introduction has been made.

Idola Stellarum does not endorse or take any responsibility for third-party sales of our talismans, and we cannot guarantee that an Idola Stellarum talisman gifted or sold by a third party has not been damaged or otherwise impacted. We do not offer any guarantee (whether express or implied) of customer service to third-party recipients of Idola Stellarum talismans.

Final Notes

See our Terms & Conditions for more.

Please feel free to contact us with any questions or concerns you may have.

Please note we are not currently available to provide personal consultation about your natal chart. Get on our mailing list to access future opportunities for relationship-tending support in our Inner Sanctum membership.

We are happy to recommend professional astrologers to support you in choosing what type of talisman may work best for you. Particularly, we endorse the astrological, magical, and talismanic expertise of Ursula Rising. This service is also offered by Christopher Warnock.

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